We collect personal information from you through the use of request forms. Please note that the information given by you will be processed in accordance with the Data Protection Act 1998 for the purposes of: processing your request, sending you the publications and/or e-bulletins which you have requested, providing you with information about products and services we offer and for auditing usage of the site. Your details will also be entered into our database for general administration purposes. We will respect your instructions not to send you additional information if this has been indicated.
To help us to address the needs of our users, we may keep track of how you use the information which we send to you or which is available on our website. We keep a record of which links are accessed by users on our website to enable us to find out which kinds of information are of most interest to those users. We use this information to provide a service which is tailored to the to the needs of users of our website and those who have chosen to receive information from us. This information is held on an anonymous basis and you will not be personally identifiable from this information. This information is stored on our privately owned and maintained servers.